Any appliance or system's failure due to lightning strikes, power surges, or power failure is not covered under TotalProtect's home warranty plan. TotalProtect doesn't provide coverage to items that have been wilfully misused, abused, or neglected. You will be notified if the items are not covered or additional costs before the service is provided. The company will then determine the eligibility of the item's coverage and decide the best course of action - replacement, repair, or a claims credit. The independent service contractor will analyze the problem and contact the home warranty company with the details. If the service request is for more than one appliance or system, or if you require the service of more than one technician (ex - plumber and electrician) to complete the repair, multiple deductibles are applicable. The representative's contact information will be provided to you to schedule your appointment at your convenience.Īs defined by the contract, the independent service contractor will collect the deductible at the service's time. Keep your warranty number or contract handy for faster processing.Īfter submitting your claim, you will get in touch with an authorized, pre-screened service associate who will handle your request. You can call or visit my. to place your claim, both available 24/7. You can make a service request whenever a covered appliance or system breaks down. You can follow these instructions to file your claim. The claims process of TotalProtect is relatively easy. TOTALPROTECT CLAIMS PROCESS AND CUSTOMER SERVICE Note that the optional coverage for pools and spas may increase the monthly premium amount. Homeowners pay $100-$125 per service call/visit. TotalProtect Home warranty lies on the higher end than the industry average, with $75-$125 charged as service fees or deductibles. For instance, if you select a $150 deductible, the monthly premium will be lesser every month. The cost may differ depending on the deductible you select. The Appliances Plan charges $34.95 per month, the Systems Plan is $44.95 per month, and the combo plan is $58.95 per month. It ranges from $35-$59 per month, depending on the plan. The cost of TotalProtect's Home Warranty plans is similar to most home warranty companies. TOTALPROTECT HOME WARRANTY COST AND COVERAGE TotalProtect also offers 'Optional Coverage' covering extra items such as pools and spa equipment, etc. The Combo Plan includes all items from both the appliance and system plans.Īll three plans include unknown pre-existing conditions and rust and corrosion coverage. The Appliances Plan covers a list of appliances, which include your refrigerator with built-in ice and water dispenser, cooktop/range, range exhaust hood, wall oven, microwave (built-in), trash compactor (built-in), dishwasher (built-in), washer, and dryer. It also includes a sump pump, exhaust fans, central vacuum, doorbells and chimes, smoke detectors, fuse panel box/ main breaker, garage door opener, interior electric lines, and interior gas lines. It includes air conditioning (2 units), heating system (2 units), plumbing lines and stoppages, water heater, whirlpool bath, and toilets. The Systems Plan covers a wide range of items that are typically not covered under most systems plans. TotalProtect has three plans for homeowners– Systems Plan, Appliances Plan, and Combo Plan. TOTALPROTECT HOME SERVICE PLANS & COVERAGE
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